Accompaniments

The production of a masterpiece depends on the perfect orchestration of all the elements that make up a pièce de résistance . Artfully conducting the production of an excellent work is what distinguishes an ordinary performance from a truly magnificent accomplishment.

• Optimised business process. A project management approach enables the integrated production of an orchestrated publication. Each individual step in the production process is seamlessly integrated by optimising the value chain. No longer having to liaise with various service providers, companies can now focus on their core business, rest assured in the knowledge that a quality product will be delivered according to the time frames that have been agreed to.

• Quality assurance. Clients are provided with a tailor-made service for a contextualised solution. A single point of entry and liaison with an experienced publication manager ensures that production goes according to plan. Teamwork between editorial and graphic design staff ensures that the design reflects the content of the publication. Synchronisation of skills assures quality across the value chain or designed-in­ quality.

•  Dependable networks. The production of a publication of a superior quality depends on the use of reputable service providers for printing, production and distribution. The client's risk is minimised through the use of established networks of service providers with a proven track record who share the same values of quality and reliability in the publication environment and with whom a relationship of trust has developed over many years.

• Knowledge of the industry. Clients benefit from a family history in the printing industry. Knowledge acquired over four decades, coupled with experience of traditional production methods, enables the selection of the most appropriate production process and service provider for different publishing needs. This passion for the printing and publishing trade is reflected in the quality of the products delivered.

• Solid reputation and proven track record. Launched in 1997 to provide a fully-integrated publication management service, clients benefit from the entity's 14 years' experience. Almost all work is obtained through references and recurring business from satisfied clients returning for an encore. Recommendations are based on the quality service that is delivered, key milestones being reached according to set time frames and constructive client relationships. This has led to it becoming a service provider of choice within the public and private sector.

• Long-term relationships. In its continued service to established clients, the editorial and design staff gain a growing understanding of clients' business by developing institutional knowledge that is successfully applied to the benefit of clients. In the process, it gains insight into formal structures and informal networks, which position it to provide a value-added service. This leads to a relationship of trust, whereby the service provider is accepted as a partner with prior knowledge that does not need to be expressly communicated, as would be the case when making use of different service providers for subsequent projects. This contributes to the establishment of long-term relationships with satisfied clients.